Track Daraz Order Dispatched via Express Partner Networks
Quick Answer
If your Daraz order is delivered by a partner courier, open My Orders, choose the order and look at the order details for the courier tracking number. Enter that number in our search box above. Do not use your Daraz order number on courier trackers.
Why Some Daraz Orders Go With Partner Couriers
On Daraz, some orders are delivered by Daraz Express (DEX), and others by partner couriers such as TCS and LCS. If your order details name Call Courier (now PostEx) or another courier, use the tracking number shown there to follow your parcel.
For orders Daraz Express does not handle directly, Daraz uses partner couriers. We could not confirm exactly how Daraz chooses the courier, but these can be reasons:
- Seller warehouses: Some sellers send orders from their own warehouses and may use a partner courier.
- Coverage: A partner courier may deliver to places that Daraz Express does not serve directly.
- Busy times: At very busy times, such as big sales, orders may be shared between couriers.
How to Find Your Partner Courier Tracking Number
To find your parcel’s tracking details on Daraz:
- Open the Daraz app on your phone or go to daraz.pk.
- Go to My Orders.
- Choose the order that is on its way.
- Open the order to see the order details.
- Check which courier is named for your parcel. Next to it, you will find your Tracking Number (consignment number).
- Copy the number and paste it into the search box above.
Ways to Track a Partner Courier Parcel
You can check a parcel sent with a partner courier in several ways:
Our Search Box
Enter your tracking number in the search box above.
Daraz App
The Daraz app shows updates for your order, from booking to delivery.
Daraz Public Tracker
Check status via daraz.pk/track-orders-online/ by entering the tracking number. You do not need to log in.
Paying Cash on Delivery With a Partner Courier
For cash on delivery orders, keep these points in mind whichever courier delivers:
- Right amount: Your rider may be short of change. Have the exact amount shown in your Daraz order ready.
- Opening the parcel: We could not confirm the rule on opening a parcel before paying. If an item is faulty or wrong, you can ask for a return within Daraz’s 14-day return window.
Resolving Delivery Delays
If your parcel is late or shows a problem status, contact Daraz customer support on 021-111-132729 (Monday to Saturday, 10:00 AM – 6:00 PM) or use live chat in the app’s Help Center.
Ready to Check Your Shipment?
Paste your Daraz tracking number into our tracker to check it, with no sign-up.